Privacy Policy

1. Information We Collect

When you contact us or request a quote through our website, we may collect the following information:

• Full name
• Email address
• Phone number
• Service type requested
• Any messages or details you provide

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry or quote request
• Schedule and confirm service appointments
• Send updates related to your service
• Send SMS text messages if you have opted in

3. SMS / Text Messaging

By checking the SMS consent box on our contact form, you agree to receive text messages from Glass Haven Windows at the phone number you provided. These messages may include appointment confirmations, reminders, follow-ups, and service-related updates.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply.
• Reply STOP at any time to opt out of SMS messages.
• Reply HELP for assistance.
• We do not sell or share your phone number with third parties for marketing purposes.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may use trusted third-party services (such as form processors and CRM platforms) solely to operate our business. These providers are prohibited from using your information for any other purpose.

5. Data Retention

We retain your information only as long as necessary to provide our services or as required by law. You may request deletion of your information at any time by contacting us.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at the information below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: